Clark Labs
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Error exceeding the number of floating licenses
Error exceeding the number of seats in the floating license, returned when setting up TerrSet on a client machine. This may be due to semaphore files not not being deleted on the server. Each time...
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TerrSet Installation and License Manager
The TerrSet System requires every copy to be activated and licensed to a particular computer within 30 days of installation. Until activated, TerrSet will run in Trial Mode, allowing full access to...
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Unexpected Error Encountered with NaN or INF data values
One of the common causes of an "Unexpected Error Encountered" message if the background value for your data is -INF or negative infinity (-3.4E+0038) or contains NaN values. Some modules aren't abl...
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Silent installations - additional info for network administrators
Sometimes an IT administrator needs to install TerrSet silently via command-line to push it to multiple machines. If there are problems with the silent install, it may be because some parameters t...
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Note to Users Having Problems with Ecosystem Service Models based on InVEST Code (such as Coastal Vulnerability)
Many of the Ecosystem Services Modeler (ESM) models were based on an early version of the InVEST software system developed by the Natural Capital Project. A few of the InVEST models have undergone ...
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Upgrading to Windows 10
License Upgrading your operating system to Windows 10 may cause your Clark Labs' software to lose its license. This applies to TerrSet, IDRISI Selva, IDRISI Taiga and Land Change Modeler for ArcGI...
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Importing Shape and Database Workshop errors with Office 2010 64-bit, Office 2013 32- and 64 bit, and Office 2016
Shape Import/Export errors and Database Workshop errors opening a database with Microsoft Office version installed, 2010 64-bit/2013 32-bit/2013 64-bit/2016. Errors can also occur with Crop Suitabi...
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Remote Registry Error on Installation
During TerrSet installation, some users may receive a Windows error related to Remote Registry. If you get this error, you can try to click no to all. Also, you can log into your machine as an Admi...
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Maxent file access denied error
If you try to run Maxent in HBM for Species Distribution Modeling, and you get the error: File Access Denied, it could be one of the folowing: See if there is sh file found in the Maxent folder. If...
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Exporting .rst imagery to ArcGIS to Maintain Projection and Palette
Using the GeoTiff module in TerrSet, you can export a .rst image along with a specific palette and/or Projection system. If you created a specific palette in TerrSet and would like that palette to ...